Ramada Resort by Wyndham Hotel entered into service in 2016 in Ünye district of Ordu province, which is one of the historical and natural treasure regions of Turkey. It is a holiday paradise where you will feel the unprecedented atmosphere of Black Sea and which you will never forget.
OUR MISSION
To ensure that the business continues its existence by renewing itself and growing through financial achievements as well as quality labor force contribution that we will make to the country employment while creating moments and places in which our guests feel special.
OUR VISION
To be an exemplary and innovative leader that continuously develops and renews itself and that has the power to be different and to make a difference.
OUR QUALITY POLICY
To bring the business to the highest level in the sector -which implements Quality Management Standards, takes into consideration the international standards and aims to continuously improve the guest-oriented and stabilized service quality- by conducting a teamwork and using the available resources in the best possible way.
OUR ENVIRONMENTAL POLICY
To conduct waste-reducing techniques taking into consideration legal legislation by implementing the Environmental Management System standards, to ensure that the wastes are recycled at the highest level by sorting them according to their categories, and to raise sensitive personnel to ensure that natural resources are efficiently used.
OUR FOOD POLICY
To ensure that the products -which are in conformity with the measurable quality criteria, which are not physically, chemically or microbiologically contaminated, which are natural, healthy and delicious and which are in line with the requests and expectations of guests- are hygienically produced and served to guests by implementing the Food Management System standards and adopting the approach of trained and conscious personnel.
OUR OCCUPATIONAL HEALTH AND SAFETY POLICY
To meet the requirements of OHSAS 18001 standard under all circumstances and to continuously improve the efficiency of Occupational Health and Safety Management System. To look through legal legislations while realizing the process and to harmonize. To try to prevent the risk of occupational accidents and professional diseases at source and to implement techniques that will minimize them considering the threads regarding the occupational health and safety. To encourage the personnel to actively take part in occupational health and safety works via trainings planned for all personnel from senior management to the smallest unit and to raise personnel acting with a sense of shared responsibility.
OUR GUEST SATISFACTION POLICY
As Ramada Resort by Wyndham Hotel team that takes into account the international standards when implementing the guest satisfaction standards, that is guest-oriented, and that aims to continuously improve the service quality by turning each and every approach into an opportunity, we utilize the available resources in the best possible way and guarantee a hospitality.
